Last Updated: December 26, 2025
Welcome to Corefuse. These Terms and Conditions ("Terms") govern your access to and use of Corefuse's document AI platform for quote management (the "Service"), operated by Corefuse Technologies Pty Ltd (ABN 52 683 788 721, ACN 683 788 721) ("Corefuse," "we," "us," or "our"), an Australian company. By creating an account, clicking an "I agree" checkbox or button, or otherwise accessing or using our Service, you agree to be bound by these Terms.
If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and references to "you" in these Terms will refer to both you as an individual and the organisation.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.
Corefuse is a document AI platform that:
To use the Service, you must create an account by providing accurate, current, and complete information, including:
You are responsible for:
You must not:
Corefuse offers various subscription plans with different features and usage limits. Current pricing and plan details are available at https://corefuse.net/pricing.
Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). By subscribing to a paid plan, you authorise us to charge your payment method on a recurring basis until you cancel.
We reserve the right to modify subscription fees with at least 30 days' notice. Changes will take effect at the start of your next billing cycle. Continued use of the Service after the price change constitutes acceptance of the new pricing.
Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms. If you cancel your subscription, you will retain access until the end of your current billing period.
We may offer a 7-day free trial period for new users. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. No payment information is required to start a trial, but you must provide payment details before the trial expires to continue using the Service.
If payment is not received by the due date, we reserve the right to suspend or terminate your access to the Service. Suspended accounts may incur reactivation fees.
You may use the Service only for lawful business purposes in accordance with these Terms.
You agree not to:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund, and we may pursue legal action if necessary.
"User Content" means any data, documents, text, images, or other materials you upload, submit, or transmit through the Service, including but not limited to:
You retain all ownership rights in your User Content. By uploading User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, process, adapt, and display your User Content solely for the purpose of providing and improving the Service.
You are solely responsible for your User Content and represent that:
Our AI technology processes your documents to extract and structure data. We use AWS infrastructure to provide these AI-powered features, and we process documents using AI models within the AWS ap-southeast-2 (Sydney) region. While we strive for accuracy, you acknowledge that:
While we implement backup procedures, you are responsible for maintaining your own backups of User Content. We recommend regularly exporting important data.
We reserve the right to remove or refuse to process any User Content that violates these Terms or applicable laws, without prior notice.
The Service, including its software, algorithms, design, text, graphics, logos, and other content (excluding User Content), is owned by Corefuse and protected by copyright, trademark, patent, and other intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes.
You may not:
If you provide feedback, suggestions, or ideas about the Service, we may use them without compensation or obligation to you.
Our collection and use of personal information is governed by our Privacy Policy, available at https://corefuse.net/privacy. By using the Service, you consent to our privacy practices.
We implement industry-standard security measures to protect your data, including:
Your data is stored on servers located in Australia (AWS ap-southeast-2 region). By using the Service, you consent to the transfer and processing of your data in this location.
We retain your data for as long as your account is active or as needed to provide the Service. Upon account termination, we will delete or anonymise your data within 90 days, except where retention is required by law.
You may request an export of your data at any time through the Service interface or by contacting [email protected].
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be unavailable due to:
We reserve the right to:
Support is available via email at [email protected] and through our support portal at https://corefuse.atlassian.net/servicedesk/customer/portals. Response times vary based on your subscription plan and issue severity.
You can monitor Service status and planned maintenance at https://corefuse.statuspage.io/.
The Service may integrate with or contain links to third-party services, websites, or applications. We are not responsible for:
The Service is built on Amazon Web Services (AWS) infrastructure. AWS's terms and service level agreements apply to the underlying infrastructure services.
You may terminate your account at any time by:
Termination is effective at the end of your current billing period. No refunds will be provided for partial billing periods.
We may suspend or terminate your account immediately if:
Upon termination:
You have 30 days after termination to request a final export of your data. After this period, we may permanently delete all your data.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to:
You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
TO THE EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, term, or condition, right or remedy implied or imposed by any legislation which cannot lawfully be excluded, restricted, or modified.
We do not warrant that:
The Service uses artificial intelligence and machine learning technologies. You acknowledge that:
The Service is a tool to assist with quote management. You are solely responsible for all business decisions, including pricing, quotes sent to customers, and contractual commitments made to third parties.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Competition and Consumer Act 2010 (Cth) or any other applicable law that cannot be lawfully excluded, restricted, or modified.
If you acquire the Service for business purposes and the Australian Consumer Law applies, our liability for breach of a non-excludable guarantee is limited, at our option, to:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COREFUSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER ARISING FROM:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 AUD, WHICHEVER IS GREATER.
Nothing in these Terms excludes or limits our liability for:
Subject to the Australian Consumer Law and other applicable laws, you acknowledge that we have set our prices and entered into these Terms in reliance upon the limitations of liability set forth herein, which allocate risk between us and form a basis of the bargain between the parties.
You agree to indemnify, defend, and hold harmless Corefuse and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
Before filing a formal dispute, you agree to contact us at [email protected] and provide a detailed description of the issue. We will attempt to resolve the dispute informally within 30 days.
These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions.
You agree to submit to the exclusive jurisdiction of the courts located in Queensland, Australia for the resolution of any disputes arising from these Terms or the Service.
Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Competition and Consumer Act 2010 (Cth) or other applicable Australian consumer protection laws that cannot be excluded, restricted, or modified by agreement.
To the extent permitted by law, any dispute must be brought in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
Changes become effective 30 days after notice is provided (or immediately for changes required by law). Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.
If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.
These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Corefuse regarding the Service.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
No agency, partnership, joint venture, or employment relationship is created between you and Corefuse as a result of these Terms or your use of the Service.
Provisions that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnification, limitations of liability, and dispute resolution provisions.
Section headings are for convenience only and do not affect interpretation of these Terms.
We may provide notices to you via email to your registered email address or through the Service. Notices to us should be sent to [email protected].
Enterprise customers with specific requirements may enter into separate written agreements with Corefuse Technologies Pty Ltd that may supplement or supersede portions of these Terms. Enterprise agreements may include:
We may publish service level targets and support targets from time to time (for example, availability and response-time targets) for informational purposes. Unless expressly set out in an Order Form, Enterprise Agreement, or other written agreement signed by Corefuse, any such targets are not a guarantee and do not create service credits or other remedies.
Enterprise customers requiring a formal Data Processing Agreement for compliance with privacy regulations (including GDPR, Australian Privacy Principles, or industry-specific requirements) may request a separate DPA. Contact [email protected] to discuss DPA requirements.
We maintain industry-standard security practices and are committed to pursuing relevant compliance certifications. Enterprise customers may request:
Enterprise customers may require custom integrations, API access, or white-label solutions. These requirements will be addressed in separate commercial agreements.
Enterprise customers may receive enhanced onboarding, training sessions, and ongoing account management as part of their enterprise agreement.
For enterprise inquiries, custom agreements, or to discuss specific requirements, contact our enterprise sales team at [email protected].
You may not use, export, or re-export the Service in violation of applicable export laws and regulations. You represent that you are not located in a country subject to government embargo or that has been designated as a "terrorist supporting" country, and that you are not on any government list of prohibited or restricted parties.
If you have questions about these Terms or the Service, please contact us:
Company: Corefuse Technologies Pty Ltd
ABN: 52 683 788 721
ACN: 683 788 721
Address:
Level 1, 8 McPherson St
Everton Park, QLD 4053
Australia
Email: [email protected]
Sales Inquiries: [email protected]
Support Portal: https://corefuse.atlassian.net/servicedesk/customer/portals
Website: https://corefuse.net